Intact takes the protection of your personal information very seriously. Please read this Privacy Statement carefully before using our site.
1. Collection of personal information
We collect information when you register on our site, through forms, and through the interactivity between you and our website. The information collected includes your name, mailing address, email address, telephone/fax number, credit card, gender, and date of birth.
We also use cookies and/or log files to collect information about you. This primarily includes information regarding the time and date of connection, pages visited and requests, operating system, and IP address.
2. Use and processing of your data
The information we collect from you may be used for the following purposes:
- Personalize your experience and meet your individual needs
- Provide personalized advertising content
- Improve customer service and your support needs
- Contact you electronically or by telephone regarding the tracking of your order and/or to answer your questions
- Send digital receipts when purchasing from our store
- Administer a contest, promotion, or survey
- Establish statistics
- Resolve issues related to our business or our products and services.
3. Sharing and disclosure of information
The information you provide about yourself may be shared as follows:
- To meet legal requirements and government requests to protect our rights or enforce our policies
- To distribute marketing and promotional materials
- To suppliers to provide necessary support services
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.
4. Data security and protection
The personal information we collect is kept in a secure environment. Our employees are required to respect the confidentiality of your information. We maintain a high level of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions.
5. Cookie management and user preferences
While browsing our site, cookies may be placed on your device (computer, tablet, or smartphone). They ensure the proper functioning of the site, improve your user experience, and measure audience.
Essential cookies and site operation
These cookies are necessary for the site's operation (shopping cart, navigation, security, preferences). They are automatically placed and do not require your consent.
Audience measurement and marketing cookies
These cookies analyze site traffic and offer tailored content or advertisements. They are only placed after your consent is collected via the cookie banner.
They may come from third-party services such as Google or marketing tools used on the site.
How to manage your cookie preferences
During your first visit, a banner allows you to accept, refuse, or set non-essential cookies. You can change your choices at any time via this banner or your browser settings.
For any additional information, you can contact us at the following address: contact@djossye.com.
6. Changes to our privacy policy
This Privacy Statement may be modified at any time. If major changes are made, particularly concerning the collection, use, or sharing of your personal information, we commit to informing you electronically.
7. Your rights and unsubscribe from communications
We use the email address you provide to send you information and updates related to your order, occasional company news, information about related products, etc. You can unsubscribe at any time by following the detailed unsubscribe instructions included in each email. However, you may continue to receive non-commercial emails from us, such as information related to your orders including your order confirmation or tracking. In accordance with the GDPR, you can access, rectify, delete or transfer your data by contacting us at contact@djossye.com
8. Consent and acceptance of the policy
Where required by regulation, your consent is collected via dedicated mechanisms.