FAQ ⏤ Deliveries and Shipping ⏤ DJOSSYE

FAQ ⏤ Deliveries and Shipping.

All the answers to your questions related to deliveries. To get started, click on the question that interests you to view the answer.

Between 2 to 6 days (excluding weekends and public holidays).

All you have to do is go to the article in question and fill in your e-mail address by clicking on the button "I wish to be alerted" . We will try to notify you as soon as the item becomes available again.

Our products can be delivered outside of France. However, additional costs are to be expected. They are indicated during the passage to the purchase of your products, once the basket is finalized.

If your product was damaged during transport, you can send an email via our contact form to obtain a refund for your product(s).

If you have not received the correct product, you can contact our after-sales service teams via our contact form to request a refund. It is also possible to return the product you received in order to obtain the one you really ordered.

When your final product basket exceeds €30, delivery is automatically offered.

When your purchase is complete, you will automatically receive an invoice showing your purchase point by point via the email address you provided at the time of this purchase.

If our frequently asked questions do not answer all your questions, we will be happy to answer your request via our contact form .

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